Support
How can we help?
Most things can be fixed inside the app. For everything else, we're one email away.
A scan got it wrong
Open the meal and tap an ingredient to swap or re-weigh it, or give the scan a thumbs down. Totals recalculate instantly.
Steps aren't syncing
iPhone: Settings → Health → Data Access & Devices → Hapka AI. Android: Health Connect → App permissions → Hapka AI. Then Profile → Manage Apple Health / Health Connect → Sync now.
My data — export or delete
Profile → Account Actions. “Export my data” prepares a file with everything you've logged; “Delete account…” removes it all.
Something else
Write to us with your phone model, app version and a screenshot if you have one. We read every message.
Email supportredjep.molaahmed.rm@gmail.com
We usually reply within 2 business days.
Legal: Privacy Policy · Terms of Use · Delete account